Less manual work
Removes duplicate data entry between systems.
Most companies don't run on a single system. Data moves between ERP, CRM, banks, payment services, suppliers, external platforms, and internal software.
We build system and API integrations that connect these parts into a single, automated, and traceable process.
A good integration is more than a technical link between two platforms.
Removes duplicate data entry between systems.
Gives a clear picture of what's happening at every stage of the process.
Teams work with current data and manage more of their work from a single place.
Here are the situations where we actually help businesses connect their systems.
ERP and CRM integrations, accounting systems, and internal business software.
Banking and payment integrations for online payments and transfers.
Integration with external systems, suppliers, and specialized platforms.
Automated checks, documents, and customer communication.
We work with modern APIs, webhooks, and standard data-exchange formats. But real-world businesses don't always run on modern, well-documented platforms.
We choose the approach based on the client's actual environment and process.
Here's what we guarantee in every integration we build.
Outages and bad data don't block the process.
Every operation can be checked and retried.
Access respects user roles and data sensitivity.
New systems are added gradually, with no rework.
Concrete work, grouped by the problem it solves rather than by the technology behind it.
We connect business systems directly to banks and payment operators. In Bulgaria we have integrated UBB, Postbank and DSK Bank, together with BORICA — the shared card and payment infrastructure the whole Bulgarian banking system runs on. Card payments and online transfers go through Stripe and myPOS. Bank statements are imported and matched against invoices automatically, instead of being reconciled by hand.
Documents, invoices and counterparties move between the operational system and Microinvest without being typed in twice. The exchange runs over Microinvest file formats, which is what most installations expose. The accounting team stops copying data by hand and works with what the business system already knows.
For clients operating in the United States we generate payment files in the NACHA format used by the ACH network, so a payment run leaves the system ready for the bank to process instead of being keyed in again. We build and operate the integration itself — 2i Digitals is not a payment processor, money transmitter or ODFI.
For US freight operations we pull the load boards into a single workflow — DAT, Uber Freight, Echo Drive, C.H. Robinson, 123 Loadboard and Parade are searched together, so dispatchers compare and book without opening six sites. Farelanes supplies lane pricing, and MileMaker the mileage, routing and weather along it. That is the integration work behind E-Dispatcher, our own platform. For shipment visibility we integrate MacroPoint and we build TruckState, our own platform that keeps each load on a single timeline from assignment to delivery, together with its documents and communication.
The systems we build reach people through the channels they already use — SMS and voice through Twilio, transactional email through SendGrid, and campaign and list communication through Mailchimp. Notifications are triggered by events in the process: a changed status, an approaching deadline, a failed payment. Every send is logged, so it can be traced afterwards.
We connect directly to mailboxes on Microsoft Outlook and Google Workspace, read incoming messages and their attachments, extract the data and act on it — creating a record, updating a status, routing the message onward, or replying automatically. Access is limited to the mailboxes agreed with the client, and only the extracted data is stored, not the correspondence itself.
AI sits where the data is messy: reading complex documents and images, extracting what matters, and turning it into records and actions inside the system rather than a summary someone still has to re-type. It also classifies and routes incoming mail, and powers assistants and chatbots that answer from a company's own data. Every AI step passes the same validation rules as the rest of the flow, and anything below the confidence threshold goes to a person.
Every integration starts with understanding the process — how data moves, where time is lost, and what can be automated.
Sometimes the answer is a standard API integration. Other times it takes a connection to a specific system built for one particular business.
Either way, the goal is the same: less manual work and a better-connected business.
Have a specific integration or business process in mind?